A USA Today business interview with Commisioner Israel Gaither, Nathional Commander of The Salvation Army in the U.S.
The late management guru Peter Drucker called the Salvation Army the most effective organization. It coordinates 3,661 officers, 112,513 soldiers, 422,543 members, 60,642 employees and 3.5 million volunteers. (By contrast, Wal-Mart, the largest private employer, has 1.8 million employees.) USA TODAY corporate management reporter Del Jones interviewed National Commander Israel Gaither at his Alexandria, Va., office just as the Salvation Army was preparing to launch its Red Kettle Christmas campaign. Gaither, 62, had this advice to business leaders on how to instill employees with a sense of mission.